These Billing Terms and Conditions explain how Stylixcare, a trading name of Stylixcare LTD, handles payments and billing. Please review them together with our Terms of Service and Returns & Refund Policy.
1. Payment Options
Our store supports secure payment methods for a convenient checkout. The options available for your purchase are shown at checkout and may include:
- Credit and debit cards: Supported card networks may include Visa, Mastercard, American Express, Discover, and others displayed at checkout.
- Digital wallets: Apple Pay, Google Pay, and Shop Pay may be available where supported.
- Additional methods: Other payment options may appear depending on your location and eligibility.
Stylixcare displays prices and processes payments in U.S. dollars (USD).
2. Completing Your Payment
- The full purchase amount is payable when you place your order.
- Order preparation and dispatch begin only after payment has been successfully received.
- An order will not be confirmed if its payment is unsuccessful, declined, or cannot be authorised.
3. Prices, Currency, and Checkout Charges
- Website prices are listed in U.S. dollars (USD).
- We may revise prices without advance notification.
- Any applicable taxes or additional charges will be shown at checkout before you submit payment.
- We currently provide free standard delivery within the United States. Further details are available in our Shipping Policy.
4. Protecting Payment Information
- Our checkout uses encryption and trusted payment services to help safeguard payment information.
- The relevant payment provider handles your payment details. We do not retain complete credit or debit card details on our own systems.
5. Refund Requests and Payment Disputes
- Refund eligibility and processing are governed by our Returns & Refund Policy.
- If you have concerns about a purchase or payment, please first email YOUR_SUPPORT_EMAIL so our team can investigate and help resolve the issue.
- When a charge is valid, we may submit relevant information and supporting records to the payment provider when responding to a payment dispute or chargeback.
6. Payment Verification and Fraud Checks
- We may pause, investigate, or cancel purchases where we reasonably suspect fraud, unauthorised use, or misuse of a payment method.
- Some purchases may require further information or verification before order processing can proceed.
- If satisfactory verification cannot be completed, we may cancel the purchase and return any applicable refund to the payment method originally used.
7. Billing Support and Business Details
For assistance with a billing enquiry or payment issue, contact our customer service team using the details below. We aim to respond to messages within 24 hours.
Stylixcare operates as a trading name of Stylixcare LTD.
- Store name: Stylixcare
- Business name: Stylixcare LTD
- Email: YOUR_SUPPORT_EMAIL
- Phone: +3022048665
- Business address: Stylixcare LTD, Flat 32, Material Store House, 24 Pressing Lane, Hayes, UB3 1DR, United Kingdom
Customer Service Hours
Monday–Friday
10:00 AM–5:00 PM Eastern Time