Payment Policy

These Billing Terms and Conditions explain how Stylixcare, a trading name of Stylixcare LTD, handles payments and billing. Please review them together with our Terms of Service and Returns & Refund Policy.

1. Payment Options

Our store supports secure payment methods for a convenient checkout. The options available for your purchase are shown at checkout and may include:

  • Credit and debit cards: Supported card networks may include Visa, Mastercard, American Express, Discover, and others displayed at checkout.
  • Digital wallets: Apple Pay, Google Pay, and Shop Pay may be available where supported.
  • Additional methods: Other payment options may appear depending on your location and eligibility.

Stylixcare displays prices and processes payments in U.S. dollars (USD).

2. Completing Your Payment

  • The full purchase amount is payable when you place your order.
  • Order preparation and dispatch begin only after payment has been successfully received.
  • An order will not be confirmed if its payment is unsuccessful, declined, or cannot be authorised.

3. Prices, Currency, and Checkout Charges

  • Website prices are listed in U.S. dollars (USD).
  • We may revise prices without advance notification.
  • Any applicable taxes or additional charges will be shown at checkout before you submit payment.
  • We currently provide free standard delivery within the United States. Further details are available in our Shipping Policy.

4. Protecting Payment Information

  • Our checkout uses encryption and trusted payment services to help safeguard payment information.
  • The relevant payment provider handles your payment details. We do not retain complete credit or debit card details on our own systems.

5. Refund Requests and Payment Disputes

  • Refund eligibility and processing are governed by our Returns & Refund Policy.
  • If you have concerns about a purchase or payment, please first email YOUR_SUPPORT_EMAIL so our team can investigate and help resolve the issue.
  • When a charge is valid, we may submit relevant information and supporting records to the payment provider when responding to a payment dispute or chargeback.

6. Payment Verification and Fraud Checks

  • We may pause, investigate, or cancel purchases where we reasonably suspect fraud, unauthorised use, or misuse of a payment method.
  • Some purchases may require further information or verification before order processing can proceed.
  • If satisfactory verification cannot be completed, we may cancel the purchase and return any applicable refund to the payment method originally used.

7. Billing Support and Business Details

For assistance with a billing enquiry or payment issue, contact our customer service team using the details below. We aim to respond to messages within 24 hours.

Stylixcare operates as a trading name of Stylixcare LTD.

  • Store name: Stylixcare
  • Business name: Stylixcare LTD
  • Email: YOUR_SUPPORT_EMAIL
  • Phone: +3022048665
  • Business address: Stylixcare LTD, Flat 32, Material Store House, 24 Pressing Lane, Hayes, UB3 1DR, United Kingdom

Customer Service Hours
Monday–Friday
10:00 AM–5:00 PM Eastern Time